### Pre-order FAQs for The Treasurists Coins

**Q1: How do I place a pre-order for a coin?**

A: To place a pre-order for a coin, follow these steps:

1. Fill out the Pre-order Form available on our website in each coin description.

2. Submit the completed Pre-order “MS Word” form to our official email address: info@thetreasurists.com or fill out the Pre-order “Google Form” provided.

3. Once we receive and verify your form, we will send you an invoice.

4. Transfer the total amount in USD to our bank account (details provided in the invoice).

5. After we confirm the payment, you will receive a receipt from us.

**Q2: What is included in the New Coin Launching Email?**

A: The New Coin Launching Email includes:

- Links to the Pre-order Form (MS Word or Google Form).

- Narrative and specifications of the coins.

- A link to email us directly: info@thetreasurists.com.

- A link to download media, including photos, videos, and coin narratives.

- A link to the Pre-order Terms & Conditions.

Q3: What are the pricing terms for the coins?

A: The prices for our coins, whether pre-order prices or suggested retail prices on our website, are all FOB Ex work prices. This means customers are responsible for shipping and insurance costs.

Q4: What are my options for shipping and insurance?

A: Customers have at least two options for shipping and insurance:

1. Using Your Own FedEx or DHL Account: If you already have a FedEx or DHL account, you can provide your account number on the Pre-order Form. The shipping and insurance charges will be managed by your chosen forwarder. We will pack the coins securely and send them to you without any additional charges beyond the coin value.


2. Letting Us Choose the Forwarder: If you prefer, we can select the best forwarder for you, either FedEx or DHL. We will estimate the shipping and insurance costs and include them in the invoice. You can then transfer the total amount, including the coin and additional costs, as specified in the invoice.

**Q5: What is the timeline for production and shipment?**

A: The production of the coin takes approximately 2 months. We expect to ship the coins around two months after a coin’s Pre-order period ends. Once the production is complete, we will send a shipment alert email with tracking information.

**Q6: How do I make a payment?**

A: Please transfer the payment to the following account:

- **Bank Name:** KASIKORNBANK

- **Account Name:** QUALITY HUB COMPANY LIMITED

- **Account Number:** 012-8-16293-3

- **Branch:** SOI UDOMSUK

- **Swift code: KASITHBK

**Q7: When will I receive confirmation of my pre-order?**

A: After you submit the Pre-order Form and we receive your payment, we will send you an invoice followed by a receipt as confirmation. This confirms your pre-order with The Treasurists.

**Q8: How will I know when my coin is shipped?**

A: Once the coin production is complete and the shipment is ready to be shipped, we will send a shipment alert email to our pre-order customers. This email will include the expected shipment date from Bangkok, Thailand, along with a tracking number for status checking.

**Q09: Who can I contact if I have questions?**

A: If you have any questions, please contact us via email at info@thetreasurists.com. We are here to assist you with any inquiries regarding your pre-order.

Thank you for your support.

The Treasurists Team